Leah Montgomery
About Leah Montgomery
Leah Montgomery is a Senior Customer Success Manager at ReposiTrak®, with a background in trade activation and sales within the beverage industry. She holds a BFA in Design and Visual Communications and has experience in UX/UI design and customer service.
Work at ReposiTrak
Leah Montgomery has been serving as a Senior Customer Success Manager at ReposiTrak®, a Park City Group Company, since 2021. In this role, she has successfully managed over 1100 accounts, focusing on establishing and maintaining strong partnerships with third-party suppliers and channels. Leah's responsibilities include onboarding new clients remotely via Microsoft Teams, ensuring a smooth transition and experience for all involved. Her efforts have contributed to increased revenue through upselling additional programs to existing accounts.
Previous Experience at Anheuser-Busch InBev
Leah Montgomery worked as a Trade Activation Manager at Anheuser-Busch InBev from 2016 to 2017 in the Greater Salt Lake City Area. During her tenure, she was responsible for trade activation strategies that supported the company's marketing and sales initiatives. This experience provided her with valuable insights into the beverage industry and enhanced her skills in managing client relationships.
Experience at CANarchy Craft Brewery Collective
From 2018 to 2021, Leah Montgomery served as a Sales Representative at CANarchy Craft Brewery Collective in the Greater Salt Lake City Area. In this role, she focused on driving sales and building customer relationships within the craft brewery sector. Her experience in sales contributed to her understanding of customer needs and market dynamics.
Education and Expertise
Leah Montgomery studied at the University of Wisconsin-Milwaukee, where she earned a Bachelor of Fine Arts (BFA) in Design and Visual Communications from 2009 to 2013. She furthered her education at V School, achieving a UX/UI Design certification from 2020 to 2022. This educational background provides her with a strong foundation in design principles and user experience, which she applies in her current role.
Promotions and Responsibilities
In July 2022, Leah Montgomery was promoted to Usability Consultant at ReposiTrak. In this capacity, she assists with product management, user experience, and platform optimization across all segments. Her promotion reflects her expertise in B2B SaaS and her commitment to providing exceptional customer service, consistently exceeding client expectations.