Ryan Joseph Alcantara
About Ryan Joseph Alcantara
Ryan Joseph Alcantara is a Project Manager in Client Services at Reprisk Ag, where he has worked since 2018 in Zurich, Switzerland. He has a background in business development and a Bachelor's degree in Business Administration from the Polytechnic University of the Philippines.
Work at RepRisk
Ryan Joseph Alcantara has been employed at RepRisk AG since 2016, initially serving as a Junior Client Services Coordinator before advancing to the role of Project Manager, Client Services in 2018. He has spent a total of over seven years with the company, contributing to client service operations in Zurich, Switzerland. His responsibilities include managing client projects and improving customer service processes, reflecting his commitment to enhancing client satisfaction.
Education and Expertise
Ryan studied at the Polytechnic University of the Philippines, where he earned a Bachelor's degree in Business Administration with a focus on Marketing and Management from 2010 to 2014. His educational background provides a solid foundation for his work in business development and client services within the information services industry. He possesses expertise in technical support and sales, which further enhances his effectiveness in client service operations.
Background
Ryan has a strong background in business development, particularly within the information services sector. His experience includes a focus on improving customer service processes in professional settings. He has worked at RepRisk AG for several years, where he has gained insights into different cultures, mindsets, and motivations, contributing to his professional growth.
Achievements
Throughout his tenure at RepRisk, Ryan has demonstrated a commitment to improving customer service processes and enhancing client service operations. He has expressed gratitude for the opportunities provided by RepRisk, which have allowed him to step out of his comfort zone and engage in continuous learning. The organization has also offered him career development opportunities applicable both within and outside the company.