John A. Manning Iii

John A. Manning Iii

Team Lead, Customer Success Management @ Repsly

About John A. Manning Iii

John A. Manning III serves as the Team Lead for Customer Success Management at Repsly, a position he has held since 2024. He has extensive experience in customer success roles across various companies, including Medallia, Blume Global, and Dynatrace.

Current Role at Repsly

John A. Manning III serves as the Team Lead for Customer Success Management at Repsly. He has held this position since 2024 and is based in the Greater Boston area. In this role, he is responsible for overseeing customer success initiatives and ensuring client satisfaction.

Previous Experience in Customer Success

Prior to his current role, Manning worked at Medallia as a Customer Success Manager for one year from 2021 to 2022. He also held the position of Strategic Customer Success Manager at Repsly from 2022 to 2024. Additionally, he served as a Customer Success Manager at Blume Global for five years, from 2016 to 2021.

Background in Business Development

Manning has experience in business development, having worked as a Business Development Representative for Compuware in the Southeastern States from 2011 to 2012. He also held the role of APM Account Manager at Dynatrace in New York City for two years, from 2011 to 2013.

Education and Academic Background

John A. Manning III earned a Bachelor of Business Management from Curry College, where he studied from 2006 to 2010. His academic focus included a concentration in Accounting and a minor in Criminal Justice.

Diverse Professional Experience

Manning's professional journey includes various roles in client services and management. He worked as a Sr. Manager in Client Services for the ERP Division at Robert Half Technology from 2015 to 2016 and as a Client Services Manager at EdgeRock Technology Partners from 2014 to 2015.

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