Matija Gracin
About Matija Gracin
Matija Gracin is the Manager of Customer Care at Repsly in Zagreb, Croatia, a position he has held since 2022. He previously worked as a Technical Support Consultant at Repsly for five years and studied Information Technology in Business Application at the University of Zagreb.
Current Role at Repsly
Matija Gracin serves as the Manager of Customer Care at Repsly, a position he has held since 2022. In this role, he oversees customer support operations, ensuring that clients receive effective assistance and solutions. His leadership contributes to enhancing customer satisfaction and streamlining support processes. Matija is based in Zagreb, Croatia, where he applies his expertise to improve the overall customer experience.
Previous Experience at Repsly
Before his current role, Matija Gracin worked at Repsly as a Technical Support Consultant from 2017 to 2022. During his five years in this position, he provided technical assistance to clients, helping them navigate the company's software solutions. His experience in technical support laid the groundwork for his transition to customer care management.
Education in Information Technology
Matija Gracin studied at the Faculty of Organization and Informatics at the University of Zagreb, focusing on Information Technology in Business Application. His studies spanned from 2015 to 2018, equipping him with the skills and knowledge necessary for his career in technology and customer support.
Professional Background
Matija Gracin has built a career in customer support and technical consulting, primarily within the technology sector. His work at Repsly reflects a commitment to improving customer interactions and resolving technical issues. His educational background in information technology supports his professional endeavors in these roles.