Dishon Clark
About Dishon Clark
Dishon Clark is a Technical Support Manager with extensive experience in service delivery and IT support, currently working at the Federal Reserve Bank of New York since 2022 and previously at Compucom since 2015. He holds a Bachelor's degree in Computer Science from Virginia Union University and possesses strong communication, organizational, and leadership skills.
Current Role at Compucom
Dishon Clark serves as the Service Delivery Manager at Compucom, a position he has held since 2015. Based in New York, New York, he operates in a hybrid work environment. In this role, he is responsible for overseeing service delivery operations, ensuring that client needs are met efficiently and effectively. His tenure at Compucom spans nine years, during which he has developed a deep understanding of service management processes.
Current Role at Federal Reserve Bank of New York
Since 2022, Dishon Clark has been employed as a Technical Support Manager at the Federal Reserve Bank of New York. In this capacity, he manages technical support operations, focusing on providing high-quality assistance to internal stakeholders. His role involves leveraging his technical expertise to enhance operational efficiency and support the bank's technological infrastructure.
Educational Background
Dishon Clark earned a Bachelor's degree in Computer Science from Virginia Union University, where he studied from 2007 to 2011. Prior to this, he completed his secondary education at Orange High School from 2002 to 2006. His academic background has provided him with a solid foundation in computer science principles and practices.
Previous Experience at Virginia Union University
Before his current roles, Dishon Clark worked as an IT Computer Assistant at Virginia Union University from 2009 to 2010. In this position, he supported the university's IT department, assisting with various technical tasks and contributing to the maintenance of computer systems. This experience laid the groundwork for his future career in technical support and service management.
Skills and Expertise
Dishon Clark possesses expert-level presentation skills, which enhance his communication and leadership capabilities. He demonstrates exceptional people skills, allowing him to build trust and rapport with colleagues and clients. Additionally, he is highly organized and disciplined, effectively managing multiple tasks while consistently meeting deadlines. His strong track record includes surpassing technology goals in fast-paced environments.