Kate Hayes Carhart
About Kate Hayes Carhart
Kate Hayes Carhart serves as the Learning and Development Manager at the Federal Reserve Bank of New York, where she has worked since 2011. She holds a Doctor of Education from Vanderbilt University and has extensive experience in talent management and employee training within the financial services sector.
Work at Federal Reserve Bank of New York
Kate Hayes Carhart has served as the Learning and Development Manager at the Federal Reserve Bank of New York since 2011. In this role, she focuses on enhancing employee training initiatives and improving overall customer service through targeted programs. Her responsibilities include developing and implementing talent management strategies tailored to the financial services sector.
Education and Expertise
Kate Hayes Carhart holds a Doctor of Education (EdD) in Leadership & Learning in Organizations from Vanderbilt University, which she completed from 2018 to 2021. She also earned a Master of Professional Studies (M.P.S.) in Human Resources and Employee Relations from Penn State University between 2011 and 2013. Additionally, she obtained a Certificate in Learning & Development from New York University in 2013. Her educational background supports her expertise in instructional design and facilitation.
Background in Event Planning
Kate Hayes Carhart has a background in event planning, which complements her role in learning and development. This experience aids her in enhancing the delivery of training sessions and workshops, ensuring that they are effectively organized and executed.
Analytical Skills and Training Metrics
Kate possesses advanced Microsoft Excel skills, which she utilizes to analyze and report on training metrics and outcomes. Her strong analytical skills contribute to the effectiveness of learning and development programs, allowing for data-driven decisions in training initiatives.
Focus on Customer Service Improvement
Kate Hayes Carhart has a robust history of improving customer service through targeted employee training initiatives. Her approach emphasizes the importance of equipping employees with the necessary skills to enhance service delivery within the organization.