Nazli Rodriguez
About Nazli Rodriguez
Nazli Rodriguez is a Financial Services Electronic Payments IT Support Supervisor at the Federal Reserve Bank of New York, where she has worked since 2016. She has extensive experience in IT support operations and has held various managerial roles in notable companies, including Marsh & McLennan Companies and the American Cancer Society.
Work at Federal Reserve Bank of New York
Nazli Rodriguez has held the position of Financial Services Electronic Payments IT Support Supervisor at the Federal Reserve Bank of New York since 2016. In this role, she oversees the electronic payments support operations, ensuring efficient service delivery and operational excellence. Her tenure at the Federal Reserve has spanned eight years, during which she has contributed to the stability and reliability of financial services in New York.
Previous Experience at Marsh & McLennan Companies
Nazli Rodriguez worked at Marsh & McLennan Companies for a total of nine years, from 2004 to 2013. Initially, she served as a Project Manager and Business Analyst - Assistant Vice President from 2004 to 2011. Following this role, she transitioned to Service Center Manager and Business Analyst - Vice President until 2013. Her experience at Marsh & McLennan involved managing projects and service operations, contributing to her extensive background in financial services.
Current Role at American Cancer Society
Since 2013, Nazli Rodriguez has been working as a Support Manager at the American Cancer Society in Atlanta, Georgia. In this position, she is responsible for managing support operations, focusing on delivering quality service to stakeholders. Her role at the American Cancer Society has lasted for 11 years, reflecting her commitment to supporting the organization's mission.
Expertise in IT Support Operations
Nazli Rodriguez possesses extensive experience in orchestrating 24/7 support operations across multiple platforms and time zones. She is known for her ability to meet aggressive deadlines while maintaining high-quality IT services. Her expertise includes planning and executing upgrades and migration projects, ensuring that normal business operations are not disrupted during these transitions.