Serene Ong
About Serene Ong
Serene Ong is a Business Operations Associate specializing in Corporate Communications at the Federal Reserve Bank of New York, where she has worked since 2014. She holds a BA in Public Relations and Social Sciences from Edith Cowan University and has extensive experience in business support and operations.
Current Role at Federal Reserve Bank of New York
Serene Ong has been serving as a Business Operations Associate in Corporate Communications at the Federal Reserve Bank of New York since 2014. In this role, she focuses on supporting the bank's communication strategies and initiatives. Her responsibilities include managing internal communications and ensuring effective outreach to various stakeholders. With over a decade of experience in business support and operations at the Federal Reserve, she contributes to the bank's mission through her expertise in communication and operations.
Previous Experience at Federal Reserve Bank of New York
Prior to her current position, Serene Ong worked at the Federal Reserve Bank of New York as a Business Operations Associate in Outreach & Education from 2008 to 2014. She also held a temporary role as a Consultant in Internal Communication for four months in 2008. Her tenure at the bank has provided her with extensive experience in business operations and internal communication strategies.
Education and Qualifications
Serene Ong studied at Edith Cowan University, where she earned a Bachelor of Arts in Public Relations & Social Sciences from 1992 to 1995. She also obtained a Graduate Diploma in Business (Marketing) from the same institution from 1995 to 1996. Additionally, she completed her pre-university studies at Canning College in Perth, Western Australia, achieving Year 12 (TEE) in 1991. She is a certified Lead Auditor for ISO 9001, having studied Quality Management Systems at IQCS Certification in 1998.
Experience at Hitachi Global Storage Technologies
Before joining the Federal Reserve Bank of New York, Serene Ong worked at Hitachi Global Storage Technologies Malaysia, formerly known as Komag USA (M) Sdn. She held the position of Employee Relations Executive and also served as an Internal Auditor for ISO 9001 from 1997 to 1998. Her roles involved managing employee relations and ensuring compliance with quality management standards.
Skills and Expertise
Serene Ong possesses strong computing skills, particularly in Microsoft Word, Excel, PowerPoint, Outlook, and Dreamweaver. Her background includes public relations management within the waste management industry, where she focused on designing and creating content for both web and print materials. This diverse skill set supports her current role in corporate communications.