Lauren Testerman Oh
About Lauren Testerman Oh
Lauren Testerman Oh is a Customer Experience Shift Lead at ReserveBar, where she has worked since 2023. She has a diverse background in the hospitality and performing arts sectors, including roles as a manager and server at various establishments in New York City.
Current Role at ReserveBar
Lauren Testerman Oh serves as the Customer Experience Shift Lead at ReserveBar, a position she has held since 2023. In this role, she is responsible for overseeing customer interactions and ensuring a high level of service. Her experience in customer service roles contributes to her effectiveness in this position.
Previous Experience in Customer Service
Prior to her current role, Lauren worked at ReserveBar as a Customer Experience Specialist from 2022 to 2023. She also held management positions at ilili Restaurant, where she worked as a Manager from 2018 to 2020 and as Head Server from 2011 to 2018. Additionally, she served as a Server at Jekyll Hyde Club from 2011 to 2012 and currently works as a Server Captain at Indulge Catering & Events since 2021.
Education and Training in Acting
Lauren has pursued acting training at The Wynn Handman Acting Studio since 2014. She also studied at The American Musical & Dramatic Academy, where she focused on Musical Theatre and earned a 2-year degree from 2006 to 2007. This educational background supports her work in performance-related roles.
Background in Performance
In addition to her customer service roles, Lauren has a background in performance. She worked as an Opera Singer/Broadway Singer at The Ride, NY for four months in 2011. This experience in the performing arts complements her acting studies and enhances her communication skills.