Tania Meraz
About Tania Meraz
Tania Meraz serves as the Customer Service & Call Center Manager at ReShape Lifesciences Inc., a position she has held since 2019. She holds a Bachelor of Science degree in Kinesiology and Exercise Science from California Polytechnic State University-San Luis Obispo, which she earned in 2013.
Work at ReShape Lifesciences
Tania Meraz has been serving as the Customer Service & Call Center Manager at ReShape Lifesciences Inc. since 2019. In this role, she oversees customer service operations and manages call center activities, ensuring efficient communication and support for clients. Her experience in this position builds upon her previous role within the same organization, where she worked as a Senior Customer Experience Specialist from 2015 to 2019.
Education and Expertise
Tania Meraz earned a Bachelor of Science degree in Kinesiology and Exercise Science from California Polytechnic State University-San Luis Obispo. She attended the university from 2009 to 2013, gaining knowledge and skills relevant to her field. This educational background supports her expertise in customer service and client relations within the healthcare and wellness sectors.
Background
Tania Meraz has a background in customer service, specifically within the healthcare industry. Her career at ReShape Lifesciences Inc. began in 2015, where she progressed from a Senior Customer Experience Specialist to her current management role. This trajectory reflects her commitment to enhancing customer interactions and improving service delivery.
Professional Experience
Before becoming the Customer Service & Call Center Manager, Tania Meraz accumulated four years of experience as a Senior Customer Experience Specialist at ReShape Lifesciences Inc. In this capacity, she focused on improving customer satisfaction and streamlining processes to enhance the overall client experience.