Brittany Pendleton
About Brittany Pendleton
Brittany Pendleton serves as the Social Media Support Manager at Resident, a position she has held since 2020. Previously, she worked at ModSquad, Inc. as Technical Customer Support and at Resident as a VIP Customer Specialist.
Work at Resident
Brittany Pendleton has been serving as the Social Media Support Manager at Resident since 2020. In this role, she is responsible for managing social media interactions and providing support to customers through various online platforms. Her experience in this position has contributed to the development of effective communication strategies that enhance customer engagement and satisfaction.
Previous Experience at ModSquad, Inc.
Before joining Resident, Brittany Pendleton worked at ModSquad, Inc. as a Technical Customer Support representative from 2014 to 2017. During her tenure in Sacramento, California, she focused on providing technical assistance to clients, resolving issues, and ensuring a high level of customer service. This role helped her build a strong foundation in customer support and technical problem-solving.
Role as VIP Customer Specialist
Brittany Pendleton previously held the position of VIP Customer Specialist at Resident from 2017 to 2020. In this role, she was tasked with providing specialized support to high-profile customers, ensuring their needs were met with a high degree of attention and care. This experience allowed her to develop skills in customer relationship management and personalized service.
Career Timeline
Brittany Pendleton's career includes significant roles in customer support and social media management. She began her professional journey at ModSquad, Inc. from 2014 to 2017, followed by a three-year stint as a VIP Customer Specialist at Resident from 2017 to 2020. Since 2020, she has been the Social Media Support Manager at Resident, marking a total of four years in her current position.