Mike Swelstad
About Mike Swelstad
Mike Swelstad serves as a Fraud Prevention Supervisor at Resident, a position he has held since 2017. He has a diverse background in customer service and fraud analysis, with previous roles at Sheet Music Plus, Sephora, and Maroevich O'Shea & Coghlan Insurance Brokers.
Work at Resident
Mike Swelstad has served as the Fraud Prevention Supervisor at Resident since 2017. In this role, he is responsible for overseeing fraud prevention strategies and ensuring the integrity of transactions. His experience in fraud analysis and customer service contributes to his effectiveness in this position. Over the years, he has developed and implemented processes to mitigate risks and protect the company from fraudulent activities.
Previous Employment Experience
Before joining Resident, Mike Swelstad worked at Sheet Music Plus in various capacities. He began as a Customer Service representative from 2012 to 2015 and later advanced to the role of Assistant Manager from 2015 to 2017. Prior to his tenure at Sheet Music Plus, he worked as a Fraud Analyst at Sephora from 2009 to 2011, where he focused on identifying and preventing fraudulent transactions. His early career included a position as a Front Desk Receptionist at Maroevich O'Shea & Coghlan Insurance Brokers from 2004 to 2007.
Education and Expertise
Mike Swelstad studied at San Francisco State University, where he earned a Bachelor of Arts degree in History. His academic background has provided him with critical thinking skills and an understanding of historical contexts, which can be beneficial in his professional roles. His education complements his practical experience in fraud prevention and customer service.