Ren Kerekere
About Ren Kerekere
Ren Kerekere is the current CS Systems and Online Experience Manager at Resident, with a career spanning over two decades in customer service and systems management across various companies in the UK and the US.
Current Role at Resident
Ren Kerekere serves as the Cs Systems and Online Experience Manager at Resident, a position held since 2018. In this role, Kerekere is responsible for overseeing customer service systems and enhancing online user experiences. The focus is on improving operational efficiency and ensuring customer satisfaction through effective management of digital platforms.
Previous Experience at Moonpig.com
Kerekere has extensive experience at Moonpig.com, where they held multiple roles from 2008 to 2016. Initially starting as a Customer Service Agent, Kerekere progressed to Customer Service Supervisor from 2011 to 2013, and then to Cs Systems and Experience Manager from 2014 to 2016. This progression highlights a commitment to customer service excellence and operational improvement within the company.
Early Career at Rough Trade
Prior to their tenure at Moonpig.com, Kerekere worked at Rough Trade as an Administrative Assistant from 2001 to 2008. This role provided foundational experience in administrative tasks and customer interaction within the music industry, contributing to Kerekere's skill set in customer service and operational support.
Education Background
Ren Kerekere studied at Naenae College. This educational background has contributed to their professional development and skill acquisition, supporting their career in customer service and systems management.