Sathya Bush
About Sathya Bush
Sathya Bush serves as the Supervisor of Customer Outreach at Resident, where she emphasizes improvement in customer interactions and team success through a growth mindset. She has a background in Child Development from Humboldt State University and has held various roles in customer service and sales.
Current Role at Resident
Sathya Bush currently serves as the Supervisor of Customer Outreach at Resident, a position held since 2021. In this role, she focuses on improving customer interactions and experiences. She applies data-driven strategies to enhance the customer experience throughout the order life cycle. Her approach emphasizes viewing each customer interaction as an opportunity for improvement, which contributes to the overall success of the team.
Previous Experience at Resident
Prior to her current role, Sathya Bush worked at Resident in various capacities. She served as a Customer Success Agent for one month in 2020, where she contributed to customer support initiatives. Following this, she worked as a Sales Agent for four months in 2020. Her experiences in these roles provided her with insights into customer needs and expectations, which she now leverages in her supervisory position.
Experience at Stitch Fix
Before joining Resident, Sathya Bush worked at Stitch Fix as a Senior Stylist from 2015 to 2020. During her five years in this role, she developed skills in customer engagement and personalized service. Her experience at Stitch Fix helped her understand the importance of tailoring services to meet individual customer preferences, which she applies in her current position.
Education and Expertise
Sathya Bush studied at Humboldt State University, where she focused on Child Development. This educational background has equipped her with a strong understanding of human behavior and development, which is beneficial in her customer outreach role. Her expertise in fostering team success through a growth mindset further enhances her effectiveness in managing customer interactions.