Prathamesh Deshmukh
About Prathamesh Deshmukh
Prathamesh Deshmukh is a Customer Success Manager with over a decade of experience in client relations across various industries, including Information Technology and E-Learning. He holds a Bachelor of Engineering in Computer Engineering and has worked at notable companies such as Resilinc, Salesforce, and EdCast.
Current Role at Resilinc
Prathamesh Deshmukh currently serves as a Customer Success Manager at Resilinc, a position he has held since 2023. He is based in Pune, Maharashtra, India. In this role, he focuses on enhancing customer satisfaction and success through effective client engagement and support.
Previous Experience at Resilinc
Before his current role, Prathamesh worked at Resilinc as an Assistant Customer Success Manager from 2018 to 2021. During this time, he contributed to customer support initiatives and helped improve client relations in Pune, Maharashtra, India.
Education and Qualifications
Prathamesh Deshmukh earned a Bachelor of Engineering (BEng) in Computer Engineering from Pillai HOC College of Engineering and Technology, studying from 2010 to 2013. He also holds a Diploma in Information Technology from NES Polytechnic, Mumbai, where he studied from 2006 to 2010. Additionally, he completed his primary and secondary education at Little Flower High School, Thane.
Professional Background
Prathamesh has over a decade of experience in client relations across various industries, including Information Technology, E-Learning, and Supply Chain. His previous roles include positions at Salesforce as Customer Success for Tableau Software, and at EdCast by Cornerstone as a Senior Support Engineer. He also worked at eSya Innovations as a Client Relations Lead and at Rediff.com as a Subscription Consultant.
Skills and Certifications
Prathamesh is certified in Tableau Desktop, demonstrating his expertise in data visualization and analytics. He possesses skills in technical support, cross-selling, and account management, which contribute to business development and client retention strategies.