Zameer Ahmad
About Zameer Ahmad
Zameer Ahmad is a Senior Manager of Operations at Resilinc in Pune, Maharashtra, India, where he has worked since 2022. He has extensive experience in operations and technical support, having held various roles at IBM Global Process Services and Concentrix Technologies.
Work at Resilinc
Zameer Ahmad has been employed at Resilinc since 2022, currently holding the position of Senior Manager, Operations. His role involves overseeing operational processes and ensuring efficiency within the organization. Prior to this position, he served as Manager, Operations at Resilinc from 2016 to 2022, where he contributed to various operational initiatives. His tenure at Resilinc spans a total of eight years, reflecting his commitment to the company's operational success.
Previous Experience at IBM Global Process Services
Zameer Ahmad has extensive experience with IBM Global Process Services, where he worked in various roles from 2007 to 2015. He began as a Senior Technical Support Executive for five months in 2007, followed by a three-year tenure as a Subject Matter Expert in Tech Support from 2007 to 2010. He then advanced to Assistant Manager, Operations from 2010 to 2012, and later served as Deputy Manager, Operations from 2012 to 2015. His roles involved technical support and operational management.
Educational Background
Zameer Ahmad completed his Bachelor of Science (B.Sc.) degree at the University of Lucknow, where he studied Physics, Mathematics, and Computer Science from 1999 to 2002. He furthered his education by obtaining a Master of Business Administration (MBA) from Sikkim Manipal University - Distance Education between 2017 and 2019. Additionally, he attended Don Bosco School, where he studied Computer Science and achieved an Intermediate qualification.
Career Progression
Zameer Ahmad's career reflects a steady progression in operations and technical support roles. He transitioned from technical support positions at IBM Global Process Services to managerial roles, culminating in his current position at Resilinc. His experience spans over 15 years in the industry, showcasing his ability to adapt and grow within various operational frameworks.