Aja Cook
About Aja Cook
Aja Cook serves as the Office Manager at First Resonance in Los Angeles, California, where she has worked since 2022. She has a background in dental assisting and has held various roles in office management and marketing, contributing to training, social media, and internal culture enhancement.
Work at First Resonance
Aja Cook has served as the Office Manager at First Resonance since 2022. In this role, she has developed training videos aimed at onboarding new hires, contributing to a smoother integration process for new team members. Aja plays a significant role in enhancing the company's social media presence and website content, ensuring that First Resonance maintains an engaging online footprint. Additionally, she focuses on improving internal company culture through effective organization and team collaboration.
Previous Experience in Healthcare Administration
Prior to her current position, Aja Cook worked as a Financial/Treatment Coordinator at Schumacher & Bauer, DDS from 2012 to 2014. In this role, she was responsible for managing financial aspects of patient care and treatment plans. Following that, she served as the Marketing and Project Manager at Playa Vista Orthodontics from 2016 to 2022. Her experience in these roles has equipped her with skills in patient management and marketing strategies within the healthcare sector.
Education and Expertise
Aja Cook studied at Bryman College, where she earned a Dental Assisting Diploma from 2004 to 2005. This educational background provided her with foundational knowledge in dental assisting, which she has applied throughout her career. Aja has developed expertise in auditing insurance claims and managing patient balances, utilizing reports and spreadsheets to ensure accuracy and efficiency in financial operations.
Professional Relationship Management
Aja Cook is adept at creating and maintaining professional relationships with referring doctors. She organizes meet and greets and schedules lunches to foster collaboration and communication within the healthcare community. This proactive approach helps to strengthen partnerships and enhance referral networks, benefiting both the organization and its partners.