Elizabeth Jenkins
About Elizabeth Jenkins
Elizabeth Jenkins is a Senior Customer Success Manager at Resonate, where she has worked since 2019. She has a diverse background in customer relations and project coordination, with previous roles at Energy Acuity, Oracle, Centro, and Solany LLC.
Current Role at Resonate
Elizabeth Jenkins serves as a Senior Customer Success Manager at Resonate, a position she has held since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring the successful adoption of Resonate's solutions. Her responsibilities include managing client relationships and providing strategic guidance to help clients achieve their business objectives.
Previous Experience at Energy Acuity
Prior to her current role, Elizabeth worked at Energy Acuity as a Client Relations Manager from 2011 to 2013. During her tenure, she was responsible for maintaining client relationships and ensuring their needs were met. This experience contributed to her skills in customer engagement and relationship management.
Experience at Oracle
Elizabeth Jenkins worked at Oracle as a Customer Experience Consultant for AddThis from 2017 to 2019 in the Washington D.C. Metro Area. In this role, she focused on improving customer interactions and enhancing user experience, which further developed her expertise in customer success strategies.
Educational Background
Elizabeth studied at the University of Denver - Daniels College of Business, where she earned a Bachelor of Science in Business Administration (BSBA) with a focus on International Business from 2006 to 2010. She later attended Cornell University, where she completed a Professional Certificate in Data-Driven Marketing in 2018.
Career Progression at Centro
Elizabeth began her career at Centro, where she held two positions: Media Associate from 2013 to 2015 and Media Strategist from 2015 to 2017. In these roles, she developed her skills in media strategy and client management, contributing to her overall professional growth in the marketing and customer success fields.