Nicole Barr (Tilley)
About Nicole Barr (Tilley)
Nicole Barr (Tilley) serves as the Vice President of Customer Success at Resonate, where she has worked since 2022. She has extensive experience in customer success roles, having previously held positions at comScore and Veraset, and holds a B.A. from Northwestern University.
Current Role at Resonate
Nicole Barr currently serves as the Vice President of Customer Success at Resonate. She has held this position since 2022, contributing to the company's focus on enhancing customer experience and satisfaction. In her role, she oversees customer success initiatives, ensuring that clients receive optimal value from Resonate's offerings.
Previous Experience in Customer Success
Before joining Resonate, Nicole Barr held several positions at comScore, Inc. She worked as a Manager of Client Services from 2015 to 2017 and as a Director of Client Success from 2017 to 2019. Additionally, she served as a Client Service Specialist and Senior Client Service Specialist during her tenure at comScore, accumulating extensive experience in client management and customer success strategies.
Career at Veraset
Nicole Barr worked at Veraset as the Director of Customer Success from 2019 to 2021. In this role, she was responsible for leading customer success efforts and ensuring client satisfaction. Her work at Veraset further solidified her expertise in managing customer relationships and driving successful outcomes for clients.
Educational Background
Nicole Barr earned her Bachelor of Arts degree from Northwestern University, where she studied Spanish, Communications, and Integrated Marketing and Communications. Her education spanned from 2007 to 2011, providing her with a strong foundation in communication and marketing principles that support her career in customer success.
Early Career and Internships
Nicole Barr began her career with internships and entry-level positions. She worked as a Consumer Insight Intern at Carat in 2010 and held various roles at Banana Republic as a Sales Associate in 2008 and 2009. These early experiences contributed to her understanding of customer engagement and service.