Rebecca Brown
About Rebecca Brown
Rebecca Brown is a Senior Customer Success Manager at Resonate, where she has worked since 2019. She has a diverse background in customer service and account management, with previous roles at companies such as Nfusion, Verve, and Marriott International.
Work at Resonate
Rebecca Brown has been employed at Resonate as a Senior Customer Success Manager since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. Her experience in customer success allows her to effectively address client needs and drive engagement with Resonate's offerings.
Previous Experience in Customer Success
Prior to her current position, Rebecca worked at Verve as a Senior Account Manager from 2014 to 2016. In this capacity, she managed client accounts and facilitated communication between clients and internal teams. She also held a role at Marriott International as an Ecommerce Account Manager from 2013 to 2014, where she was responsible for managing online sales strategies.
Internship Experience
Rebecca began her career with internships that provided foundational experience in account management and customer service. She worked as an Account Service Intern at Nfusion for four months in 2011. Additionally, she served as a Political Fundraising Intern at Lilly & Company for four months in 2012, gaining insights into political fundraising and client relations.
Educational Background
Rebecca studied at The University of Texas at Austin from 2008 to 2012, earning a degree in Business Communications. This educational background equipped her with essential skills in communication and business strategy, which she applies in her professional roles.