Ryan Rodjinske
About Ryan Rodjinske
Ryan Rodjinske is a Customer Success Manager with extensive experience in the hospitality and technology sectors. He specializes in utilizing AI and machine learning to enhance customer data insights and drive data-driven decisions.
Current Role at Resonate
Ryan Rodjinske is currently employed as a Customer Success Manager at Resonate, a position he has held since 2022. He operates from Reston, Virginia, where he focuses on enhancing customer relationships and ensuring client satisfaction. His role involves utilizing data-driven strategies to support clients in achieving their business objectives.
Previous Experience in Hospitality Management
Prior to his current role, Ryan Rodjinske gained extensive experience in the hospitality industry. He worked at Taj Hotels Resorts and Palaces as an Assistant Front Office Manager from 2012 to 2014 in the Greater New York City Area. He later served as a Guest Services Manager at EDITION for 11 months in 2019, also in the Greater New York City Area. His background in hospitality has equipped him with strong customer service skills.
Customer Success Management Experience
Ryan has held several positions in customer success management. He worked at Harri for 6 months in 2021 and at LaaSie.AI for 8 months in 2020, both in New York City. His experience in these roles has contributed to his expertise in leveraging AI and machine learning technologies to enhance customer data insights.
Educational Background
Ryan Rodjinske studied at the University of Hawaii at Manoa, where he earned a Bachelor of Science degree in Travel Industry Management. His education has provided him with a solid foundation in hotel and resort management, which he has applied throughout his career in various customer-facing roles.
Skills and Specializations
Ryan specializes in integrating survey-based research with predictive consumer profiles to drive data-driven decisions. He has experience working with a data engine, rAI, which continuously updates consumer understanding for comprehensive data solutions. His skills in these areas support his effectiveness in customer success management.