Daphne Lee
About Daphne Lee
Daphne Lee is a Customer Success Associate at respond.io, where she has worked since 2021. She has a diverse background in customer support, accounting, and education, complemented by her expertise in translation and intercultural communication.
Work at Respond.io
Daphne Lee has been employed at respond.io as a Customer Success Associate since 2021. In this role, she utilizes her expertise in translation and interpretation to enhance customer interactions. Previously, she held the position of Customer Support Associate at respond.io for three months in 2021. Her experience in these roles contributes to her understanding of customer needs and effective communication strategies.
Education and Expertise
Daphne Lee holds a Master's degree in Intercultural Communication and Teaching of Languages in Multilingual Contexts from Universitat Jaume I, which she completed from 2013 to 2015. She also earned a Bachelor's degree in Languages and Linguistics from the University of Malaya, studying from 2009 to 2013. Her educational background supports her strong skills in public speaking and her ability to manage diverse customer interactions.
Background
Daphne Lee has a diverse professional background, having worked in various roles across different industries. She was a Freelance Teacher in Selangor, Malaysia, from 2020 to 2021. Prior to that, she worked as an Accounts Payable Accountant at Lime in Singapore for five months in 2019, and as an Accounts Payable Analyst at OSRAM from 2016 to 2017. Additionally, she served as a Data Specialist at Manpower from 2017 to 2019.
Achievements
Daphne Lee's achievements include her successful transition from roles in accounting to customer success, demonstrating her adaptability and diverse skill set. Her educational qualifications in languages and intercultural communication enhance her effectiveness in customer relations. Furthermore, her experience in public speaking and international relations positions her well for managing diverse customer interactions.