Faeez M. Noor
About Faeez M. Noor
Faeez M. Noor is the Head of Product at respond.io and a Board Member at LuxTag, with extensive experience in product management and development across various companies in Malaysia and Finland. He holds multiple degrees, including a Master’s in International Securities, Investment and Banking, and has successfully launched numerous product features and strategies that significantly increased company revenue.
Work at Respond.io
Faeez M. Noor serves as the Head of Product at respond.io, a position he has held since 2022. In this role, he has introduced new product processes, including Objectives and Key Results (OKRs) and product analytics. He successfully launched over 40 features, focusing on metrics such as adoption and activation rates. Noor led the integration of multiple new languages into the product and implemented a product-led growth strategy that resulted in a 200% increase in Monthly Recurring Revenue (MRR). Additionally, he enhanced the data analytics pipeline and feedback management processes.
Current Role at LuxTag
In addition to his role at respond.io, Faeez M. Noor has been a Board Member at LuxTag since 2019. His involvement in this position spans five years, contributing to the company's strategic direction and product development. Prior to becoming a Board Member, he co-founded LuxTag and served as CFO from 2016 to 2019, where he played a significant role in the company's early growth and financial management.
Previous Work Experience
Before joining respond.io, Faeez M. Noor worked at Food Market Hub as a Product Manager for the Merchant Journey from 2021 to 2022. He also held the position of Product Manager at Tira from 2020 to 2021 in Helsinki, Finland. His earlier experience includes roles at RHB Bank, where he served as an Innovation Analyst and PMO Analyst, and as a Licensed Financial Planner at VKA Wealth Planners. This diverse background in product management and financial planning has equipped him with a broad skill set.
Education and Expertise
Faeez M. Noor holds a Bachelor of Science (BSc) in Actuarial Science from Universiti Kebangsaan Malaysia, which he completed from 2011 to 2014. He furthered his education by obtaining a Master’s Degree in International Securities, Investment, and Banking from Henley Business School and ICMA Centre, both completed in 2016. Additionally, he earned a Foundation degree in Engineering from Universiti Teknologi MARA in 2011. His educational background supports his expertise in product management and financial analysis.
Professional Achievements
During his tenure at respond.io, Faeez M. Noor has achieved notable milestones, including the successful launch of over 40 product features and the implementation of a product-led growth strategy that significantly increased Monthly Recurring Revenue (MRR). His efforts in enhancing product processes and analytics have contributed to the overall success of the company. Noor's experience in leading product initiatives and strategic planning reflects his capabilities in driving growth and innovation.