Andrew Leewis
About Andrew Leewis
Andrew Leewis serves as the Manager of Customer Success, Enterprise at Responsive since 2022, bringing extensive experience in customer success and technical management from previous roles at various companies.
Work at Responsive
Andrew Leewis has been serving as the Manager of Customer Success, Enterprise at Responsive since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring the successful implementation of enterprise solutions. His responsibilities include managing customer relationships and leading a team dedicated to delivering high-quality support and service.
Previous Experience in Customer Success
Before joining Responsive, Andrew worked at Teleport as Manager of Customer Success for a brief period in 2022. He also held a significant role at Act-On Software, Inc. from 2018 to 2022, where he managed customer success initiatives for four years. His experience in these positions has contributed to his expertise in customer relationship management.
Technical Account Management Background
Andrew's career includes a role at Jive Software as Manager of Technical Account Management from 2016 to 2017. This position involved overseeing technical support and ensuring that clients received the necessary resources to utilize the software effectively. He also worked at Jive Software as Manager of Technical Support from 2013 to 2016, further solidifying his technical and managerial skills.
Education and Expertise
Andrew studied Computer Science at Portland State University from 1997 to 1999. He also attended Linfield University from 1995 to 1997. His educational background has provided him with a solid foundation in technology and management, which he has applied throughout his career in various managerial roles.
Career Progression
Andrew's career spans multiple industries and roles, including IT Services Manager at Pacific Office Automation and Information Technology Manager at Church & Dwight, Co., Inc. He began his career as Manager of Information Services at Papa Murphy's Intl., where he worked for nine years. This diverse experience has equipped him with a broad skill set in customer success and technical management.