Koby Stronach
About Koby Stronach
Koby Stronach is a Customer Experience Manager currently employed at ResQ in Toronto, Ontario, Canada. He has a background in digital journalism and communications, having studied at the University of Windsor, and has held various roles in marketing and retail management.
Current Role at ResQ
Koby Stronach serves as the Customer Experience Manager at ResQ, a position he has held since 2022. In this role, he focuses on enhancing customer interactions and ensuring a positive experience for clients. His responsibilities include analyzing customer feedback, implementing service improvements, and collaborating with various teams to optimize the overall customer journey. This position is based in Toronto, Ontario, Canada.
Previous Experience in Marketing and Communications
Prior to his current role, Koby Stronach worked at JEV Marketing & Communications as a Communications and Marketing Intern in 2019. This internship lasted for three months and took place in Windsor, Ontario. During this time, he gained practical experience in marketing strategies and communication techniques, contributing to various projects within the organization.
Experience in Retail Management
Koby Stronach held the position of Retail Manager at Spirit Tree Estate Cidery from 2020 to 2021. His tenure lasted for one year in Caledon, Ontario. In this role, he managed retail operations, oversaw staff, and ensured customer satisfaction within the cidery's retail environment.
Business Development Role
In 2020, Koby Stronach worked as a Business Development Manager at JoMo Nutrition USA, LLC for four months. This position was based in Toronto, Ontario, and involved identifying growth opportunities and developing strategies to enhance the company's market presence.
Educational Background in Digital Journalism
Koby Stronach studied at the University of Windsor from 2015 to 2019, where he earned a degree in Digital Journalism and Communications. His education provided him with a solid foundation in media practices, communication strategies, and digital content creation, which he has applied throughout his career.