Spencer Williams
About Spencer Williams
Spencer Williams is a Customer Support Specialist based in Toronto, Ontario, with a background in Kinesiology and Health Sciences. He has held various roles in customer support, research, and sales across multiple organizations, including York University and eHealth Innovation.
Work at ResQ
Spencer Williams has been employed at ResQ as a Customer Support Specialist since 2021. In this role, he provides assistance and support to customers, ensuring their inquiries and issues are addressed effectively. His experience in customer service contributes to the overall satisfaction of clients and enhances the company's reputation in the industry.
Education and Expertise
Spencer Williams holds a Bachelor's degree in Kinesiology & Health Sciences and a Master of Science (MSc) in Health Psychology and Behaviour Change, both from York University. He completed his high school education at Strathroy District Collegiate Institute (SDCI), where he earned his High School Diploma. His educational background equips him with knowledge in health sciences and psychology, relevant to his roles in customer support and research.
Professional Background
Spencer Williams has a diverse professional background with experience in various roles. He worked as a Business Sales Representative at CO2 GRO Inc. for 11 months in 2021. Prior to that, he served as a Clinical Research Analyst at eHealth Innovation @ UHN from 2019 to 2021. His tenure at York University included positions as a Graduate Teaching Assistant and Research Assistant, contributing to academic and research projects. He also worked as a Hardgoods Sales Advisor at Sport Chek and as a Back Shop Attendant at The Oaks Golf & Country Club.
Research and Analytical Experience
Spencer Williams has significant experience in research and analysis. He worked as a Clinical Research Analyst at eHealth Innovation @ UHN for two years, where he contributed to healthcare research initiatives. Additionally, he served as a Research Analyst at CAMH for three years and as a Research Assistant at York University for two years. His roles involved data analysis and supporting research projects, enhancing his analytical skills.