Zamina Walji
About Zamina Walji
Zamina Walji is the Director of Customer Strategy & Operations at ResQ, bringing extensive experience in commercial strategy and operational excellence across various industries. Her previous roles include leadership positions at PwC Canada, Aurora Cannabis Inc., and Deloitte Canada, where she focused on driving organizational change and improving productivity.
Current Role at ResQ
Zamina Walji serves as the Director of Customer Strategy & Operations at ResQ, a position she has held since 2022. In this role, she focuses on enhancing customer engagement and operational efficiency. Her responsibilities include developing strategies that align with the company's goals and drive customer satisfaction. Walji leverages her extensive background in commercial strategy to implement initiatives that support the organization's growth.
Previous Experience at Aurora Cannabis Inc.
Zamina Walji worked at Aurora Cannabis Inc. in various leadership roles from 2019 to 2022. Initially, she served as Vice President of Commercial Strategy and Chief of Staff for two years, where she was responsible for guiding the company's commercial initiatives. Following this role, she took on the position of Vice President of Supply Chain Planning & Procurement for five months, focusing on optimizing supply chain operations.
Career Background at Deloitte Canada
Walji has a substantial history with Deloitte Canada, where she worked from 2005 to 2017. Her tenure included roles as Manager in Enterprise Risk and Assurance, Senior Manager in Customer Strategy & Analytics, and Senior Manager in Value Creation. Throughout her time at Deloitte, she developed expertise in risk management, customer strategy, and analytics, contributing to her comprehensive understanding of business operations.
Education and Professional Designation
Zamina Walji studied at the Institute of Chartered Accountants of Ontario, where she achieved her Chartered Accounting Designation in 2008. This educational background has equipped her with a strong foundation in finance and accounting principles, which she applies in her various leadership roles across different industries.
Achievements in Strategy and Operations
Walji has a proven track record in leading cross-functional teams to implement initiatives that drive revenue and success metrics. Her experience spans multiple industries and functions, including finance, strategy, analytics, marketing, sales, and operations. She is recognized for her ability to uncover insights that enhance operational excellence and improve productivity within organizations.