Keary Norcio
About Keary Norcio
Keary Norcio is a Software Engineer at Restaurant365 with a diverse background in customer service and technical roles, including previous positions at Compeat Restaurant Management Software and Ctuit Software.
Current Role at Restaurant365
Keary Norcio is currently employed as a Software Engineer at Restaurant365 operating remotely. In this role, Keary is responsible for various facets of software development, employing tools like Visual Studio and GitLab for debugging and code updates. The position involves regular collaboration with POS providers to enhance integration and troubleshoot issues, and creating import translations based on customer needs.
Experience at Compeat Restaurant Management Software
Keary Norcio's tenure at Compeat Restaurant Management Software included multiple roles. Keary served as a Software Engineer in 2021 for five months. Before this, Keary was a Technical Support Consultant from 2019 to 2021, working remotely. Keary also held the position of Technical Support Team Manager in 2019 for nine months in Petaluma, CA. From 2017 to 2019, Keary was the Community Manager in Novato, CA.
Background in Customer Service and Management
Keary Norcio's background includes substantial experience in customer service and management roles. Between 2009 and 2012, Keary worked as a Department Manager/Assistant General Manager at McDonald's in Lakeport, CA. Prior to that, Keary was Assistant General Manager at Skylark Shores Resort in 2009. These roles provided Keary with a unique perspective on customer service, enhancing his software engineering skills with real-world insights.
Education and Certifications
Keary Norcio studied Business Management and achieved an Associate of Science (A.S.) from Mendocino College, attending from 2009 to 2015. Keary also attended Berklee College of Music, studying Music Theory and Composition for a year. Additional certifications include diplomas in Operations Management and Supervision, Web Business Development and Marketing, and Hospitality Management Studies - Food and Beverage Services from ALISON's Advanced Learning Interactive Systems Online.
Technical Expertise
In his software engineering role, Keary Norcio specializes in developing API-based internal tools to streamline company operations. Keary also focuses on creating and maintaining internal training and troubleshooting documentation. Regular use of Visual Studio and GitLab for debugging, alongside creating import translations tailored to customer needs, showcases Keary's technical proficiency and commitment to enhancing software functionalities.