William Smith
About William Smith
William Smith is a Customer Success Manager at Restaurant365 and a Consultant at Tourage Consulting, with extensive experience in customer advocacy, account management, and the restaurant industry.
Title
William Smith serves as a Customer Success Manager at Restaurant365 and works as a Consultant at Tourage Consulting. His role involves ensuring customer satisfaction and success, leveraging his extensive experience in customer advocacy and account management.
Company
Currently, William Smith is employed at Restaurant365 and Tourage Consulting. Restaurant365 focuses on providing restaurant management software solutions, while Tourage Consulting likely offers various consulting services to clients in different industries. William's diverse skill set and industry experience are valuable assets in these roles.
Education and Expertise
William Smith completed his Bachelor of Arts (B.A.) in Sociology and Rhetoric from the University of California, Berkeley. He also pursued Culinary Arts/Chef Training at the California Culinary Academy in San Francisco. He possesses advanced skills in Excel and project management. William's expertise also extends to data research, reporting, analysis, and managing SAAS startups.
Background
William Smith has a varied professional background. He worked at Plate IQ as a Customer Success Program Specialist and at Compeat Restaurant Management Software as a Manager of Customer Advocacy. Prior to that, William served as an Account Manager at Ctuit Software for four years and as a Structural Inspector at Planet Orange for a year. He also held managerial positions at Black Bear Diner and the Sweetwater Restaurant and Bar. Additionally, he founded and operated Essence Painting Services and Carpentry.
Experience with Enterprise Clients
William Smith has significant experience working with enterprise-level clients from the Fortune 500 and 1000 lists, underscoring his ability to manage and develop high-value client relationships. His demonstrated history in this area is complemented by his professional attitude and strong team management skills.