Anna Bevilacqua
About Anna Bevilacqua
Anna Bevilacqua is an In-Store Representative and Merchandiser at Neptune Retail Solutions, where she has worked since 2020. With over a decade of experience in the airline industry at Air Canada, she is dedicated to enhancing customer experience and empowering others through coaching and mentoring.
Work at Neptune Retail Solutions
Anna Bevilacqua has been serving as an In-Store Representative and Merchandiser at Neptune Retail Solutions since 2020. In this role, she focuses on enhancing the customer experience within retail environments. Her responsibilities include ensuring that products are well-presented and accessible to customers. Anna's experience in retail has allowed her to develop skills that contribute to effective merchandising strategies and customer engagement.
Previous Experience at Air Canada
Anna Bevilacqua has a substantial history with Air Canada, where she worked for 12 years as a Service Director from 1998 to 2010 in the Winnipeg, Canada Area. Following this role, she transitioned to the position of Operations and Product Support Coordinator for In-flight Service from 2010 to 2011. She continued her career at Air Canada as an Operations and Product Support Specialist for In-flight Service from 2011 to 2020, totaling nine years in this capacity. Her extensive experience in the airline industry has equipped her with valuable skills in customer service and operational support.
Education and Expertise
Anna Bevilacqua studied at Red River College, where she earned a Diploma in Business Administration and Management. This educational background has provided her with a solid foundation in business principles, which she applies in her professional roles. Her expertise spans both the retail and aviation industries, contributing to her strong capabilities in customer service and operational efficiency.
Customer Experience Focus
Anna Bevilacqua is passionate about customer experience, striving to ensure exceptional service for both internal and external customers. She emphasizes the importance of empowering others and views coaching and mentoring as key responsibilities in her roles. Her commitment to fostering positive customer interactions is evident in her work across different sectors.
Professional Relationships and Influence
Anna Bevilacqua enjoys building professional relationships and positively influencing diverse groups. Her ability to connect with individuals from various backgrounds enhances her effectiveness in both retail and airline environments. This skill set supports her goal of improving customer experiences and operational outcomes.