Mitchell Pietersen
About Mitchell Pietersen
Mitchell Pietersen is an Installation Engineer with extensive experience in IT service management and data analysis. He has worked for various companies, including Jasco, Dimension Data, and Retailnext, specializing in Avaya and Cisco products.
Current Role at RetailNext
Mitchell Pietersen has been employed at RetailNext as an Installation Engineer since 2016. In this role, he is responsible for the installation and configuration of systems that enhance retail analytics. His position involves working closely with clients to ensure that the technology meets their operational needs.
Previous Experience at Jasco
Prior to his current role, Mitchell worked at Jasco as a Technical Support Engineer from 2013 to 2015. During his two years in this position, he provided technical assistance and support for various IT-related issues, contributing to the overall efficiency of the company's operations in Johannesburg, Gauteng, South Africa.
Background in IT Support at Dimension Data
Mitchell Pietersen served as a Support Engineer at Dimension Data from 2008 to 2012. Over four years, he developed his skills in IT support, addressing technical challenges and assisting clients with their IT infrastructure needs in Johannesburg, Gauteng, South Africa.
Education and Training
Mitchell graduated from the Computer Training Institute, where he focused on engineering. He also studied Communication briefly in 2005. His foundational education began at Breeriver High School, where he completed his studies from 1999 to 2003.
Technical Skills and Expertise
Mitchell possesses strong skills in IT Service Management and Data Analysis. He has expertise in Avaya Products and Cisco Systems Products, particularly in Cisco VoIP. These skills support his roles in technical support and installation engineering.