Pavel Leontev

Customer Support Manager @ RetailNext

About Pavel Leontev

Pavel Leontev is a Customer Support Manager at RetailNext, where he has worked since 2018. He has a background in quality assurance and holds a Master's degree in Automated Systems of Management and Data Processing from Nizhniy Novgorod State Technical University.

Current Role as Customer Support Manager

Pavel Leontev currently holds the position of Customer Support Manager at RetailNext. He has been in this role since 2018, contributing to the company's customer service operations from Nizhniy Novgorod, Russia. His responsibilities include overseeing the support team, ensuring customer satisfaction, and implementing effective support strategies.

Previous Experience at RetailNext

Before becoming a Customer Support Manager, Pavel Leontev worked as a Customer Support Engineer at RetailNext from 2015 to 2018. During his three years in this role, he was involved in providing technical support and solutions to customers, enhancing their experience with the company's products and services.

Background in Quality Assurance at MERA

Pavel Leontev has a background in quality assurance, having worked as a Quality Assurance Engineer at MERA from 2005 to 2009. His four years in this position involved testing software products and ensuring they met quality standards before release, contributing to the overall reliability of the company's offerings.

Education in Automated Systems

Pavel Leontev earned a Master's degree in Automated Systems of Management and Data Processing from Nizhniy Novgorod State Technical University named after R.Y. Alekseev (NSTU). His studies spanned from 2000 to 2007, providing him with a strong foundation in management systems and data processing technologies.

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