Rachelle Benson
About Rachelle Benson
Rachelle Benson is a Training and Development Manager with extensive experience in luxury goods and store management. She has held various managerial positions at Burberry and currently works at Retailnext while pursuing an MBA at Santa Clara University.
Current Role at RetailNext
Rachelle Benson serves as the Training and Development Manager at RetailNext, a position she has held since 2018. In this role, she focuses on coaching and training initiatives, leveraging her extensive experience in luxury goods and store management. Her responsibilities include developing training programs that enhance employee skills and improve overall customer success.
Previous Experience at Burberry
Rachelle Benson has a significant history with Burberry, where she held multiple positions over a span of 14 years. She started as a Service Lead from 2002 to 2003, then progressed to Department Manager from 2003 to 2007, followed by Assistant General Manager from 2007 to 2010. She later served as General Manager from 2010 to 2013 and again from 2013 to 2017. Her roles involved overseeing store operations and managing teams, contributing to her expertise in luxury retail.
Education and Expertise
Rachelle Benson holds a Bachelor of Arts in Economics from the University of California, Los Angeles, which she completed from 1998 to 2002. She is currently pursuing a Master of Business Administration at Santa Clara University. Her educational background, combined with her professional experience, provides her with a strong foundation in business administration and trend analysis.
Experience at RetailNext
Before her current role, Rachelle Benson worked at RetailNext as a Customer Success Manager for eight months in 2017. This position involved ensuring customer satisfaction and success with RetailNext's products and services. Her time at RetailNext has further developed her skills in customer relations and training.
Internship at Solomon Smith Barney
Rachelle Benson began her professional career as a Financial Consultant Intern at Solomon Smith Barney in Houston, Texas, from 2001 to 2002. This six-month internship provided her with initial exposure to the financial services industry, contributing to her diverse skill set.