Heather Croft
About Heather Croft
Heather Croft is a Relationship Manager at Return Path in Canada, specializing in client interaction and renewals. She has extensive experience in account management, having worked at various companies including Nexonia and Nextopia.
Current Role at Return Path
Heather Croft serves as the Relationship Manager for Canada at Return Path, a position she has held since 2017. In this role, she specializes in developing, growing, and driving renewals through client interaction. Her responsibilities include collaborating with various teams to identify and resolve client needs, ensuring a high level of client satisfaction and engagement.
Previous Experience in Account Management
Prior to her current role, Heather Croft worked at Nexonia as a Senior Account Executive for North America from 2011 to 2016. She also held the position of Account Manager at Nextopia for 11 months in 2016. Her career began at Rand Worldwide, where she served as an Account Services Representative from 1998 to 1999, and she spent 12 years as an Inside Sales Representative at Telecom Computer from 1999 to 2011.
Educational Background
Heather Croft studied at the University of Toronto, where she earned a Bachelor of Arts degree in Sociology. This educational background has contributed to her understanding of client relationships and her ability to manage accounts effectively.
Achievements in Relationship Management
In 2018, Heather Croft was ranked 8th out of 29 Relationship Managers globally at Return Path. This recognition reflects her effectiveness in managing client relationships and driving business growth within her role.