Benas Narmontas
About Benas Narmontas
Benas Narmontas serves as a Senior Technical Support Trainer at Revel Systems, where he has worked since 2018. He is responsible for preparing training materials and conducting on-the-job training for both new employees and current staff.
Work at Revel Systems
Benas Narmontas has been employed at Revel Systems since 2018, serving as a Senior Technical Support Trainer. In this role, he is responsible for preparing training materials that are distributed throughout the company. His position involves conducting on-the-job training for current employees and training new joiners. Prior to his current role, he worked as a Technical Support Trainer from 2016 to 2018 and as a Technical Support Specialist from 2015 to 2016.
Education and Expertise
Benas Narmontas studied at Vilniaus universitetas (Vilnius University), where he earned a Bachelor's degree in History from 2010 to 2014. His educational background has provided him with a foundation that supports his current role in training and technical support. Additionally, he became an HDI Certified Instructor, which enables him to train others in HDI customer support center procedures.
Background
Benas Narmontas began his career at Revel Systems as a Technical Support Specialist in 2015. He transitioned to the role of Technical Support Trainer in 2016, where he developed his skills in training and support. His progression within the company reflects his commitment to professional development and expertise in technical support.
Achievements
As a Senior Technical Support Trainer at Revel Systems, Benas Narmontas has contributed to the training and development of staff across the organization. His certification as an HDI Certified Instructor allows him to enhance the training processes within the customer support center, ensuring that employees are well-equipped to handle customer inquiries and support needs.