Brittany Gilbert
About Brittany Gilbert
Brittany Gilbert is a Senior Salesforce Business Analyst at Revel Systems, where she focuses on improving processes and productivity through Salesforce. She has a diverse background in project management and customer service, with previous roles at Commissions Inc. and Men's Wearhouse.
Work at Revel Systems
Brittany Gilbert currently holds the position of Senior Salesforce Business Analyst at Revel Systems, where she has worked since 2021. In this role, she is actively involved in defining the scope and priorities for system initiatives. Brittany seeks out ways to utilize Salesforce to enhance processes and productivity within the organization. She is responsible for maintaining all system documentation and Salesforce policies and procedures. Additionally, she makes recommendations to support organizational scaling, contributing to the overall efficiency of Revel Systems.
Previous Experience in Salesforce and Project Management
Brittany Gilbert has extensive experience in Salesforce and project management. She worked at Commissions Inc. (CINC) in various roles, including Senior Project Manager/Business Analyst from 2018 to 2019 and Project Manager from 2016 to 2018. Her earlier experience includes serving as a Client Service Advisor at CINC from 2015 to 2016. Prior to her tenure at CINC, she worked as a Salesforce Business Analyst at Revel Systems from 2019 to 2021, where she developed her skills in managing Salesforce-related projects.
Education and Expertise
Brittany Gilbert has a solid educational background in health and management. She earned a Bachelor of Science in Kinesiology and Health with a focus on Exercise Science from Georgia State University, where she studied from 2009 to 2012. She also obtained a Master's of Education in Sports Management from Northcentral University, completing her studies from 2012 to 2014. Additionally, Brittany studied Sports Medicine at the University of North Georgia from 2008 to 2009 and Biology at LaGrange College from 2007 to 2008.
Background in Customer Service and Operations
Brittany Gilbert has a diverse background in customer service and operations management. She worked at Men's Wearhouse for several years, holding positions such as Operations Manager in 2013, HR Administrator in 2014, and Customer Service Associate/Senior Customer Service Associate from 2005 to 2013. This experience provided her with a strong foundation in managing customer relations and operational processes, which she has applied in her subsequent roles.