Claire Jones
About Claire Jones
Claire Jones serves as the Director of Professional Services at Revel Systems, where she has worked since 2023. With extensive experience in the POS software industry and a strong background in customer relationship management, she has held various roles at Revel Systems and NCR Corporation over her career.
Current Role at Revel Systems
Claire Jones serves as the Director of Professional Services at Revel Systems, a position she has held since 2023. In this role, she oversees various professional service initiatives, leveraging her extensive experience in the point-of-sale (POS) software industry. Her responsibilities include managing service delivery and ensuring client satisfaction within the organization.
Previous Experience at Revel Systems
Prior to her current role, Claire Jones worked at Revel Systems in multiple capacities. She served as a Senior Consultant from 2020 to 2022, where she focused on consulting services. Additionally, she held the position of Business Analyst in Enterprise Professional Services from 2018 to 2020. Her tenure at Revel Systems has provided her with a comprehensive understanding of the company's operations and client needs.
Career at NCR Corporation
Claire Jones has extensive experience at NCR Corporation, where she held various roles over several years. She worked as a Senior Analyst - Learning Systems for one year in 2007, followed by a position as Senior Analyst/Technical Writer from 2000 to 2006. Additionally, she served as Manager - Deployment Services in the Brand Solutions Group from 2011 to 2013 and as an Account Executive from 2013 to 2018. Her diverse roles at NCR contributed to her expertise in customer relationship management and service deployment.
Educational Background
Claire Jones studied at Agnes Scott College, where she earned a Bachelor of Arts degree in History from 1987 to 1990. She also attended Rice University for her first-year studies in History from 1986 to 1987. Her educational background has provided her with a strong foundation in analytical thinking and communication skills.
Skills and Expertise
Claire Jones possesses a strong background in customer relationship management (CRM) and team building. She is skilled in mentoring and leading project managers and consultants, which enhances her effectiveness in her current role. Her experience in the pre-sale of services within the POS software industry further complements her professional skill set.