Donovan Bethanie
About Donovan Bethanie
Donovan Bethanie is a Team Lead in Professional Services at Revel Systems, specializing in remote implementation projects. He has a background in technology recruitment and holds multiple certifications in networking and cloud technologies.
Current Role at Revel Systems
Donovan Bethanie serves as the Team Lead for Professional Services, focusing on Remote Implementation Projects at Revel Systems since 2021. In this role, he oversees project execution and ensures successful implementations for clients. He utilizes Canopy for Mobile Device Management and conducts remote training sessions using tools like Webex and Zoom. His responsibilities include configuring and installing various hardware in production environments, such as iPads, printers, and networking hardware.
Previous Experience in Technology Recruitment
Prior to his current position, Donovan worked at Networkers - Technology Recruitment as a Technology Recruiter in the Information Technology Department from 2017 to 2018 in Cape Town, South Africa. He also held a position as a Recruitment Consultant at Hudson from 2013 to 2015 in London, United Kingdom. These roles provided him with valuable experience in the recruitment process within the technology sector.
Educational Background and Certifications
Donovan Bethanie has a diverse educational background. He completed his high school education at Oude Molen High School, earning a diploma from 1995 to 1999. He studied Business Management at Peninsula Academy in Cape Town, obtaining a diploma in 2001. He also attended the London College, where he achieved an MS Applications certificate in MS Office Essentials in 2005. Additionally, he studied Project Management at the Berlin International Business Institute and completed a Project Management Professional (PMP) course, earning 35 hours of Professional Development Units (PDUs).
Technical Skills and Knowledge
Donovan possesses a range of technical skills and certifications. He has acquired networking and cloud certifications, including AWS Cloud Practitioner and Cisco Meraki Network Operator. His technical knowledge encompasses various customer service software and collaboration tools, such as Zendesk, Jira, and Confluence. He is proficient in Excel/VBA, has experience with CRM systems like Salesforce and MS Dynamics 365, and has completed courses in Powershell scripting and server management with Windows Server 2016.