Duncan Staff

Senior Manager Professional Services @ Revel Systems

About Duncan Staff

Duncan Staff is a Senior Manager of Professional Services at Revel Systems, where he has worked since 2015. He has over 20 years of experience in the hospitality and retail industries, specializing in business consulting, software training, and implementation.

Work at Revel Systems

Duncan Staff has been employed at Revel Systems since 2015, where he holds the position of Senior Manager Professional Services. In this role, he oversees global onboarding and installation teams, ensuring that clients receive comprehensive support during the implementation of software and hardware solutions. His focus is on setting clients up for success through effective business consulting and training initiatives.

Previous Experience at Retail Systems Pty Ltd

Prior to joining Revel Systems, Duncan Staff worked at Retail Systems Pty Ltd as a Client Services Manager from 2008 to 2014. During his six years in this role, based in Perth, Western Australia, he was responsible for managing client relationships and ensuring the delivery of high-quality service to clients in the retail sector.

Education and Expertise

Duncan Staff studied at ITIL Foundation, which provided him with a solid foundation in IT service management. His expertise lies in business consulting, software training, and implementation, as well as hardware consulting and implementation. This educational background supports his extensive experience in the hospitality and retail industries.

Background in Hospitality and Retail Industries

Duncan Staff has over 20 years of experience in the hospitality and retail industries. His long-standing career has equipped him with a deep understanding of the challenges and opportunities within these sectors, allowing him to effectively support clients in achieving their business goals.

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