Jeran Roberson
About Jeran Roberson
Jeran Roberson is a Technical Support Analyst at Revel Systems iPad POS, where he has worked since 2016. He previously served as an Electronic Engineering Technician at FedEx Services for eight months and holds a Bachelor of Business Administration in Finance from The University of Memphis.
Work at Revel Systems
Jeran Roberson has been employed at Revel Systems since 2016, serving as a Technical Support Analyst. In this role, he provides assistance and solutions related to the iPad POS system. His responsibilities include troubleshooting technical issues, ensuring customer satisfaction, and maintaining system functionality. His tenure at Revel Systems spans over eight years, during which he has developed expertise in technical support and customer service within the point-of-sale technology sector.
Previous Experience at FedEx Services
Before joining Revel Systems, Jeran Roberson worked at FedEx Services as an Electronic Engineering Technician. His employment lasted for eight months in the Greater Memphis Area from 2015 to 2016. In this position, he was involved in electronic engineering tasks, contributing to the operational efficiency of the organization. This experience provided him with a solid foundation in technical support and engineering principles.
Education and Expertise
Jeran Roberson earned a Bachelor of Business Administration (BBA) degree in Finance and Financial Management Services from The University of Memphis. His studies spanned four years, from 2008 to 2012. This educational background equipped him with knowledge in financial principles and management, which complements his technical support role in the technology sector.
Background
Jeran Roberson has a background that combines technical expertise and business education. He has transitioned from engineering roles to technical support, showcasing adaptability in his career. His experience in both the engineering and technology sectors has contributed to his skill set, enabling him to effectively address customer needs and technical challenges.