Rod Seay
About Rod Seay
Rod Seay is an Enterprise Customer Success Manager at Revel Systems, specializing in Salesforce Workstream Leadership and client onboarding. With extensive experience in customer success roles across various companies, he has developed a strong focus on enhancing customer value and optimizing workflows.
Work at Revel Systems
Rod Seay serves as the Enterprise Customer Success Manager at Revel Systems, a role he has held since 2024. In this position, he focuses on enhancing customer success through effective management and optimization of workflows within Salesforce. His responsibilities include overseeing client onboarding processes to ensure new customers are integrated smoothly and supported throughout their engagement.
Previous Experience in Customer Success
Before joining Revel Systems, Rod Seay worked at Splunk as a Customer Success Manager from 2022 to 2024. He also held the position of Senior Customer Success Manager at Kainos for 9 months in 2020. His experience includes a two-year tenure at Zoom as a Customer Success Manager, where he contributed to customer satisfaction and retention strategies.
Background in Account Management
Rod Seay has a solid background in account management, having worked at Equifax in various roles. He served as a Senior Partner Account Manager from 2018 to 2019 and as a Partner Account Manager from 2015 to 2018. Additionally, he worked at LeasePlan as an Account Manager for one year in 2014 to 2015, focusing on managing client relationships and ensuring service delivery.
Education and Expertise
Rod Seay holds a Master of Science degree in Sports Business Management from Florida Agricultural and Mechanical University. He possesses expertise in Salesforce Workstream Leadership, which involves managing workflows within Salesforce to enhance customer success. His skills also include Customer Value Creation, aimed at maximizing the value customers derive from products and services.
Early Career in Project Management
Rod Seay began his career in project management, working at Liberty International Underwriters. He served as a SharePoint Consultant from 2006 to 2010 and later as a SharePoint Project Manager from 2010 to 2014. This experience provided him with a strong foundation in managing projects and collaborating with teams to achieve organizational goals.