Susan Johnson
About Susan Johnson
Susan Johnson is a Billing Specialist at Revel Systems, where she has worked since 2021. She has previous experience in customer service roles at UTL Trust Management Services Limited and Virtue-One Global Investments Limited in Lagos, Nigeria.
Work at Revel Systems
Susan Johnson has been employed at Revel Systems as a Billing Specialist since 2021. In this role, she is responsible for managing billing processes and ensuring accuracy in financial transactions. Her tenure at Revel Systems has allowed her to develop her expertise in billing and customer service within the technology sector.
Previous Experience in Customer Service
Before joining Revel Systems, Susan worked at UTL Trust Management Services Limited as a Customer Service Executive from 2019 to 2021. During her two years there, she focused on enhancing customer satisfaction and addressing client inquiries. Prior to that, she served as a Customer Service Representative at Virtue-One Global Investments Limited for one year, from 2017 to 2018, where she further honed her skills in customer relations.
Education and Expertise
Susan Johnson earned her Bachelor of Arts with Honours in History & Strategic Studies from the University of Lagos, completing her studies from 2012 to 2016. This educational background has provided her with a strong foundation in analytical thinking and strategic planning, which she applies in her current role in billing.
Career Progression
Susan's career began in customer service roles, where she gained valuable experience in client interaction and support. Her transition to a billing specialist role at Revel Systems marks a significant step in her professional development, allowing her to leverage her customer service skills in a financial context.