Claire Jones
About Claire Jones
Claire Jones serves as the Director of Professional Services at Revel Systems, bringing extensive experience in the POS software industry and a strong background in customer relationship management. She has held various roles at NCR Corporation and Revel Systems, demonstrating her skills in team building and project management.
Current Role at Revel Systems
Claire Jones serves as the Director of Professional Services at Revel Systems, a position she has held since 2023. In this role, she oversees the delivery of professional services, ensuring that client needs are met effectively. Her expertise in the point-of-sale (POS) software industry contributes to the development and execution of service strategies that enhance customer satisfaction.
Previous Experience at Revel Systems
Before her current role, Claire Jones worked at Revel Systems in various capacities. She was a Senior Consultant from 2020 to 2022, where she provided strategic consulting services. Additionally, she served as Senior Manager of Professional Services from 2022 to 2023, and as a Business Analyst in Enterprise Professional Services from 2018 to 2020. Her tenure at Revel Systems spans multiple roles, reflecting her growth within the organization.
Career at NCR Corporation
Claire Jones has extensive experience at NCR Corporation, where she held several positions from 2000 to 2018. Her roles included Senior Analyst/Technical Writer, Senior Analyst - Documentation Lead, Manager of Deployment Services, and Account Executive. This diverse experience allowed her to develop skills in customer relationship management and team building, which are essential in her current role.
Educational Background
Claire Jones studied History at Agnes Scott College, where she earned her Bachelor of Arts degree from 1987 to 1990. She also attended Rice University for her first year of studies in History from 1986 to 1987. Her educational background has provided her with a strong foundation for her professional career.
Skills and Expertise
Claire Jones possesses a strong background in Customer Relationship Management (CRM) and is skilled in mentoring and leading project managers and consultants. Her experience in pre-sale services within the POS software industry further enhances her ability to guide teams and drive successful project outcomes.