Reynaldo Gil
About Reynaldo Gil
Reynaldo Gil is a Customer Success Manager with extensive experience in customer support and account management. He has worked for various companies, including Citigroup, Verizon Connect, and Revel Systems, and has a background in Electronic Engineering Technology.
Work at Revel
Reynaldo Gil currently serves as a Customer Success Manager at Revel Systems. He has been in this role since 2022, contributing to the company's commitment to enhancing customer satisfaction and retention. His responsibilities include managing client relationships and ensuring that customers derive maximum value from Revel's products and services.
Previous Experience in Customer Success
Before joining Revel Systems, Reynaldo Gil worked as a Customer Success Manager at SupporterHub from 2021 to 2022. His role involved overseeing customer accounts and ensuring successful onboarding and support. Additionally, he served as an Onboarding Specialist at Verizon Connect from 2014 to 2016, where he facilitated the onboarding process for new clients.
Career Background in Technology and Communications
Reynaldo Gil has a diverse background in technology and communications. He worked at Citigroup as Global Messaging Level 3 support from 2008 to 2013, providing technical support in San Antonio, Texas. He also served in the US Army as a Communications Technician from 1990 to 1994, gaining valuable experience in communication systems.
Education and Expertise
Reynaldo Gil studied Electronic Engineering Technology at ITT Technical Institute in San Antonio, where he earned an Associate of Science degree from 1996 to 1998. This educational background has equipped him with the technical knowledge necessary for his roles in customer success and technical support.
Sales Experience
In addition to his customer success roles, Reynaldo Gil has experience in sales. He worked as a Sr. Account Executive Mid Market at Interplay Learning from 2019 to 2020 and as a SaaS Sr. Sales Executive Mid Market at Verizon Connect from 2016 to 2019. These positions involved managing sales processes and client relationships in the technology sector.