Rod Seay
About Rod Seay
Rod Seay is an Enterprise Customer Success Manager currently working at Revel Systems in Atlanta, Georgia. He has extensive experience in customer success roles across various companies, including Splunk, Equifax, and Zoom.
Work at Revel
Rod Seay currently serves as an Enterprise Customer Success Manager at Revel Systems. He has held this position since 2024, contributing to the company's efforts in enhancing customer satisfaction and success. His role involves overseeing the integration and support of enterprise clients, ensuring they receive maximum value from the company's products and services.
Previous Experience in Customer Success
Before joining Revel Systems, Rod Seay worked at Splunk as a Customer Success Manager from 2022 to 2024. His experience also includes a tenure at Zoom, where he served as a Customer Success Manager from 2020 to 2022. Additionally, he held the position of Senior Customer Success Manager at Kainos for 9 months in 2020. These roles have equipped him with extensive knowledge in customer engagement and support.
Background in Account Management
Rod Seay has a solid background in account management, having worked at Equifax in various capacities. He was a Partner Account Manager from 2015 to 2018 and later became a Senior Partner Account Manager from 2018 to 2019. His earlier experience includes working as an Account Manager at LeasePlan from 2014 to 2015. This diverse experience has contributed to his skills in managing client relationships.
Education and Expertise
Rod Seay holds a Master of Science degree in Sports Business Management from Florida Agricultural and Mechanical University. His educational background complements his professional expertise, which includes customer value creation and client onboarding. He specializes in ensuring new clients are effectively integrated into the company's services and maximizing their overall experience.
Skills in Salesforce and Project Management
Rod Seay possesses expertise in Salesforce Workstream Leadership, focusing on managing and optimizing workflows within Salesforce to enhance customer success. He also has experience as a SharePoint Project Manager and Consultant at Liberty International Underwriters, where he worked from 2006 to 2014. His project management skills further support his ability to drive customer success initiatives.