Alex Hunter
About Alex Hunter
Alex Hunter serves as the Head of Global Implementations at Revenue.io, bringing over 10 years of experience in Customer Success, particularly in Implementation and Professional Services. He has a strong background in leading teams and advocating for inclusive customer education.
Work at Revenue.io
Alex Hunter serves as the Head of Global Implementations at Revenue.io, a position he has held since 2021. In this role, he leads a team responsible for managing implementations for enterprise, mid-market, and commercial customers across the United States and internationally. His leadership has contributed to the growth of the Global Implementations team, expanding it from one to five Salesforce-certified implementation managers.
Previous Experience at Truly.co
Before joining Revenue.io, Alex Hunter worked at Truly.co in various roles. He began as an Implementation Manager in 2019, where he focused on customer implementations for seven months. He then advanced to the position of Implementation Team Lead, serving for two years until 2021. Following this, he held the role of Director of Professional Services for ten months, overseeing professional services initiatives.
Background in Customer Success
Alex Hunter has over ten years of experience in Customer Success, with more than eight years dedicated to Implementation and Professional Services. His career includes significant roles at PrestoDoctor and Sprig: Eat Well, where he developed skills in customer support operations and hub management. His expertise in change management and commitment to inclusive customer education are notable aspects of his professional background.
Education and Expertise
Alex Hunter earned a Bachelor of Arts degree in Broadcasting and Electronic Communication Arts from San Francisco State University, completing his studies from 2010 to 2015. This educational background supports his professional capabilities in customer success and implementation management, equipping him with effective communication skills and a strong foundation in technology.
Leadership and Team Development
In his current role and previous positions, Alex Hunter is recognized for his ability to bridge gaps between departments and create actionable goals. His leadership style emphasizes team development, as evidenced by his success in growing the Global Implementations team at Revenue.io. He advocates for inclusive customer education, ensuring that all clients receive the support they need during the implementation process.