Carlos Tejada
About Carlos Tejada
Carlos Tejada serves as the Head of Information Technology at Revenue.io, where he has worked since 2021. He has extensive experience in IT roles at various companies, including SoulCycle Inc., Apple, and Best Buy.
Current Role at Revenue.io
Carlos Tejada serves as the Head of Information Technology at Revenue.io, a position he has held since 2021. In this role, he has conceptualized, designed, and launched key processes, including a streamlined helpdesk and efficient asset management initiatives. He has also spearheaded the creation and monitoring of key performance indicators (KPIs) to enhance team development and stakeholder collaboration. Tejada has executed proof-of-concept projects to identify beneficial new technologies, focusing on return on investment (ROI) and functionality. Additionally, he has played a pivotal role in aligning IT compliance with HIPAA and SOC 2 Type 2 standards, ensuring the safeguarding of sensitive data.
Previous Experience at SoulCycle Inc.
Tejada worked at SoulCycle Inc. in various capacities from 2016 to 2021. Initially, he served as an IT Associate for two years in the Greater New York City Area. He then advanced to the role of Senior IT Operations Engineer, where he worked for three years in the Los Angeles Metropolitan Area. His tenure at SoulCycle involved significant contributions to IT operations and support.
Career Background at Apple
Carlos Tejada's career at Apple spanned from 2011 to 2016. He began as a Family Room Specialist for seven months in Short Hills, New Jersey, before transitioning to the role of Genius, where he worked for five years in the Greater New York City Area. His experience at Apple involved direct customer support and technical assistance, enhancing his skills in IT service management.
Early Career at Best Buy and Staples
Tejada's early career included roles at Best Buy and Staples. He worked as an Apple Specialist at Best Buy for one year in the Greater New York City Area and as a Geek Squad Agent for ten months from 2008 to 2009 in the same region. Additionally, he served as a Resident Technician at Staples from 2009 to 2011 in Linden, NJ. These positions provided him with foundational experience in technical support and customer service.
Education and Technical Training
Carlos Tejada studied at Technical Career Institutes, where he focused on Computer Networking and achieved a Trade Certificate from 2009 to 2011. Prior to this, he attended Transit Tech Career and Technical Education High School, earning a High School Diploma with a focus on Railroad and Railway Transportation from 2002 to 2006. His educational background has equipped him with the technical knowledge necessary for his roles in IT.