Kathryn Kelly Leary
About Kathryn Kelly Leary
Kathryn Kelly Leary is an Enterprise Customer Success Manager currently working at Revenue.io in Los Angeles, California. With extensive experience in customer success and marketing across various companies, she emphasizes mentorship, open dialogue, and innovative approaches in her professional endeavors.
Current Role at Revenue.io
Kathryn Kelly Leary serves as the Enterprise Customer Success Manager at Revenue.io, a position she has held since 2023. In this role, she focuses on enhancing customer experiences and ensuring successful outcomes for enterprise clients. Her work involves collaborating with cross-functional teams to implement effective strategies that drive customer satisfaction and retention.
Previous Experience in Customer Success
Prior to her current position, Kathryn held several roles in customer success and marketing. She worked as a Sr. Principal Success Manager at Salesforce from 2011 to 2020, where she managed client relationships and success strategies. Additionally, she served as a Sr. Customer Success Manager at Drift and as a Principal, Enterprise Customer Success Manager at Simpplr. Her experience spans various industries, emphasizing her expertise in customer engagement and success.
Education and Expertise
Kathryn Kelly Leary holds a Bachelor of Arts in Journalism, Public Relations, and Marketing from Georgia State University. She also earned an Associate of Arts from Georgia State University Perimeter College and a Master of Arts in Journalism and Strategic Communication from the University of Missouri-Columbia. Her educational background supports her extensive career in marketing, customer success, and media.
Background in Media and Marketing
Kathryn has a diverse background in media and marketing, having worked in various capacities throughout her career. She served as VP of Media and Marketing at Discovery Communications from 2007 to 2011 and as Assistant Advertising Director at Creative Loafing - Gwinnett from 1997 to 2003. Her roles have equipped her with a deep understanding of marketing strategies and media evolution.
Mentorship and Team Building Philosophy
Kathryn emphasizes the importance of mentorship and open dialogue in building successful teams. She advocates for checking egos at the door to foster collaboration and innovation. Her belief in mutual understanding and action-oriented approaches has shaped her leadership style, enabling her to guide teams effectively in achieving their goals.