Nareg Keledjian
About Nareg Keledjian
Nareg Keledjian is a Customer Support Analyst at Revenue.io, where he has worked since 2019. He holds a Master of Science in Psychology from Palo Alto University and has experience in both clinical psychology and web development.
Work at Revenue.io
Nareg Keledjian has been employed at Revenue.io as a Customer Support Analyst since 2019. In this role, he has contributed to various projects aimed at enhancing customer experience and support. His responsibilities include assisting clients with technical issues and collaborating with engineering teams to improve product functionality. His experience in customer support is complemented by his technical background, allowing him to effectively address customer inquiries.
Education and Expertise
Nareg Keledjian holds a Master of Science (M.S.) in Psychology from Palo Alto University, where he studied from 2015 to 2017. He also earned a Bachelor of Arts (B.A.) in Psychology from the University of California, Santa Cruz, from 2011 to 2013. In addition to his psychology education, he studied Full Stack Web Development at UC Berkeley Extension from 2018 to 2019, equipping him with technical skills relevant to his current role.
Background
Before joining Revenue.io, Nareg Keledjian worked as a Clinical Psychology PhD Student at Palo Alto University from 2015 to 2017. He also served as an IT Desktop Technician at EMR CPR from 2017 to 2019. His background in psychology and technical support has provided him with a unique perspective in understanding user needs and troubleshooting technical issues.
Technical Contributions
In his role, Nareg Keledjian has assisted the front end engineering team by building unit tests for React components using React Testing Library and Jest. He has also converted legacy Storybook components into a newer format, demonstrating his ability to work collaboratively on technical projects. Additionally, he contributed to the development of a debugging tool for analyzing calls within the call analytics product, showcasing his involvement in enhancing product features.