Satrice Adams
About Satrice Adams
Satrice Adams is a Technical Support Analyst with a background in client support and technical administration. She studied at Georgia State University and has worked for notable companies including Apple and Revenue.io.
Work at Revenue.io
Satrice Adams has been employed at Revenue.io since 2021, serving as a Technical Support Analyst. In this role, she is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. Her experience in technical support contributes to her ability to address complex customer inquiries and enhance user satisfaction.
Previous Experience at Apple
Before joining Revenue.io, Satrice Adams worked at Apple as a Genius Admin from 2015 to 2020. In this position, she managed customer interactions and provided technical support for Apple products. Her five years at Apple in Atlanta, Georgia, equipped her with valuable skills in customer service and technical troubleshooting.
Experience at SalesLoft
Satrice Adams held the position of Client Support Agent at SalesLoft from 2020 to 2021. During her one year at the company, she focused on assisting clients with their inquiries and ensuring a smooth user experience. This role further developed her expertise in client support and technical assistance.
Education at Georgia State University
Satrice Adams attended Georgia State University from 2009 to 2013, where she completed her studies over four years. Her education provided her with a foundation for her career in technical support and customer service, contributing to her professional development.